Privacy Policy

MAVENDRI · PRIVACY

Privacy Policy

This policy explains how information may be collected, used, disclosed, and protected when you visit or shop on our website.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Contact information, such as your name, email address, phone number, billing address, and delivery address.
  • Order details, including items purchased, transaction status, delivery information, and customer service correspondence.
  • Payment-related information, such as transaction references and payment status supplied by payment providers.
  • Technical information, including IP address, browser and device information, pages viewed, and interactions with our website.
  • Information you voluntarily provide through inquiries, reviews, forms, or support requests.

2. How We Use Information

We may use information to process purchases and payments, arrange delivery, handle returns and refunds, respond to questions, maintain website security, prevent fraud, improve website performance, send service messages, and meet legal obligations. Marketing communications are sent where permitted and where required consent has been obtained.

3. Cookies and Similar Technologies

Cookies and similar technologies may support shopping cart functions, remember preferences, measure website performance, understand traffic, and support advertising where enabled. You can manage cookies through your browser settings and any privacy controls available on the website. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share necessary information with service providers that support ecommerce operations, payment processing, fulfillment, delivery, customer service, analytics, or advertising where applicable. We may also disclose information where required by law or reasonably necessary to protect rights, safety, and security.

We do not sell personal information to advertisers in exchange for money. Some privacy laws define targeted advertising or data sharing more broadly than an ordinary sale. Where applicable, we will honor relevant rights and choices required by law.

5. Data Retention

We retain information for as long as reasonably necessary for order fulfillment, customer support, recordkeeping, dispute resolution, fraud prevention, and legal compliance. Retention periods depend on the type of information and applicable requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No online transmission or electronic storage method can be guaranteed completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information; obtain a copy; object to certain processing; withdraw consent; or opt out of certain advertising-related data uses.

To submit a request, contact us through our Contact Us page. We may need to verify your identity. Some information may be retained where permitted or required by law.

8. Third-Party Websites

Our website may link to third-party services. Their privacy practices are governed by their own policies, which we encourage you to review.

9. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided information inappropriately, please contact us.

10. International Data Transfers

Information may be processed or stored in countries other than your country of residence, depending on our ecommerce platform and service providers. Where required, appropriate safeguards will be used for such transfers.

11. Policy Changes

We may update this policy as our practices, services, or legal obligations change. The revised version will be posted on this page with an updated date.

12. Contact

For privacy-related questions or requests, visit our Contact Us page.

Last updated: October 22, 2026